First off I would like to congratulate Lian on her new opening in East Lyme Re/Max United. I recently decide to purchase a house and after looking around Trulia and Zillow for agents around my area and after some comparing I decide to go with Lian. She was very friendly, helpful, and knowledgeable of the area. Response quickly to any questions we have about listings or the whole purchasing process. For being first time buyers the whole process with her was easy and simple. She always sent us newly updated listings. Once we saw the house that we like, we gave her a call and she jump right into action. We were the first to look at the house and first to make a offer. When everything is ready she help setup home inspection and septic check. The only thing I did was just signing papers at closing, that was the hardest thing I did during the whole process. No headaches, No hassles. My wife and I will surely look for Lian again if we are going to sell or purchase a 2nd house in the future. Thanks again Lian.